Privacy policy
Privacy Policy
Last updated: March 2026
Wild Travel LLC ("Wild Travel", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
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1. WHO WE ARE
Wild Travel LLC is a company incorporated under the laws of Dubai, United Arab Emirates.
Website: www.wild-official.com
Contact: contact@wild-official.com
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2. INFORMATION WE COLLECT
When you visit our website or place an order, we may collect the following information:
Personal identification: name, email address, phone number, billing and delivery address.
Payment information: processed securely through our payment providers (Stripe, Shopify Payments). We do not store your card details.
Order information: products purchased, order history, delivery preferences.
Technical data: IP address, browser type, device information, pages visited, and cookies (see Section 7).
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3. HOW WE USE YOUR INFORMATION
We use your data to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Handle returns, refunds, and customer service requests
- Send promotional emails and newsletters (only if you have opted in)
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law. Order data is typically retained for 5 years for accounting and legal compliance purposes.
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5. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to marketing communications at any time (unsubscribe link in every email)
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at contact@wild-official.com.
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6. COOKIES
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse traffic. You can manage or disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain features on our website.
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7. SECURITY
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are encrypted using SSL technology.
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8. CHILDREN'S PRIVACY
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately at contact@wild-official.com.
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9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The most recent version will always be available on our website. We encourage you to review this page periodically.
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10. CONTACT
For any questions or concerns regarding this Privacy Policy:
Email: contact@wild-official.com
Response time: within 48 hours, Monday to Friday
Wild Travel LLC — Dubai, United Arab Emirates
