Terms of service
Terms of Service
Last updated: March 2026
Please read these Terms of Service carefully before using the Wild Travel website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms.
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1. ABOUT US
Wild Travel LLC is a company incorporated under the laws of Dubai, United Arab Emirates.
Website: www.wild-official.com
Contact: contact@wild-official.com
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2. ELIGIBILITY
By using our website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract. If you are placing an order on behalf of a company, you confirm that you have the authority to do so.
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3. PRODUCTS
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice. Product images are for illustrative purposes only. Slight variations in colour or appearance may occur due to screen settings or photography conditions.
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4. PRICING & PAYMENT
All prices are displayed in UAE Dirhams (AED) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time of checkout.
We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. All transactions are processed securely. We do not store payment card details.
Cash on Delivery (COD) is available for UAE and GCC orders only. International orders must be prepaid.
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5. ORDER CONFIRMATION
Placing an order on our website constitutes an offer to purchase. Your order is confirmed once you receive an order confirmation email from us. We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors, stock unavailability, or suspected fraud.
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6. CANCELLATIONS & MODIFICATIONS
You may request a cancellation or modification of your order before it has been dispatched by contacting us at contact@wild-official.com. Once an order has been shipped, it can no longer be cancelled or modified, but you may initiate a return upon receipt.
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7. SHIPPING & DELIVERY
Delivery times are estimates and not guaranteed. Wild Travel is not liable for delays caused by logistics carriers, customs procedures, or circumstances beyond our control. For full details on shipping zones, costs, and timeframes, please refer to our FAQ page.
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8. RETURNS & REFUNDS
Our return and refund policy is detailed in our separate Refund Policy, available on our website. By placing an order, you acknowledge and accept the terms of that policy.
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9. INTELLECTUAL PROPERTY
All content on the Wild Travel website — including text, images, logos, product names, and design — is the exclusive property of Wild Travel LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.
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10. LIMITATION OF LIABILITY
To the fullest extent permitted by UAE law, Wild Travel LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of data, revenue, or profits.
Our total liability in connection with any order shall not exceed the amount paid for that order.
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11. GOVERNING LAW & JURISDICTION
These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the Courts of Dubai.
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12. CHANGES TO THESE TERMS
We reserve the right to update these Terms of Service at any time. The most recent version will always be posted on our website. Continued use of our website after any changes constitutes acceptance of the updated terms.
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13. CONTACT
For any questions regarding these Terms of Service:
Email: contact@wild-official.com
Response time: within 48 hours, Monday to Friday
Wild Travel LLC — Dubai, United Arab Emirates
